Privacy policy

Privacy Policy

Last updated: October 23, 2026

Hazel & Halo ("we", "us", or "our") operates this website. This Privacy
Policy explains how we collect, use, and share your personal information
when you visit or make a purchase from our store.

1. Information We Collect

When you visit the site, we automatically collect certain information about
your device, including your web browser, IP address, time zone, and some of
the cookies installed on your device. As you browse, we also collect
information about the individual web pages or products you view, what
websites or search terms referred you to the site, and how you interact
with the site. We refer to this as "Device Information".

When you make a purchase or attempt to make a purchase, we collect your
name, billing address, shipping address, payment information (including
credit card numbers processed by our payment providers), email address, and
phone number. We refer to this as "Order Information".

2. How We Use Your Information

We use Order Information to:
- Fulfill orders, process payments, and arrange shipping
- Communicate with you about your order
- Screen orders for potential risk or fraud
- Provide information or advertising relating to our products, when
  consistent with your preferences

We use Device Information to:
- Screen for potential risk and fraud
- Improve and optimize our site
- Generate analytics about how customers browse and interact with the site

3. Sharing Your Information

We share your information with third parties that help us operate our
business, including:
- Shopify (our e-commerce platform)
- PayPal and our payment processors
- Shipping carriers and fulfillment partners
- Analytics providers such as Google Analytics
- Email marketing providers such as Klaviyo

We may also share information to comply with applicable laws, respond to
lawful requests, or protect our rights.

4. Behavioral Advertising

We may use your information to provide targeted advertisements or
marketing communications. You can opt out of targeted advertising through:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://adssettings.google.com
- Bing: https://account.microsoft.com/privacy/ad-settings

5. Your Rights

If you are a resident of the EEA or UK, you have the right to access,
correct, or delete the personal information we hold about you, and to
object to or restrict certain processing. If you are a California resident,
you have the right to know what personal information we collect, to request
deletion, and to opt out of the sale or sharing of personal information.

To exercise these rights, contact us at hazelandhalo@outlook.com. We will
respond within 1 business day.

6. Data Retention

We retain Order Information for our records unless and until you ask us to
delete it.

7. Minors

Our site is not intended for individuals under the age of 16. We do not
knowingly collect personal information from children.

8. Changes

We may update this policy from time to time to reflect changes to our
practices or for operational, legal, or regulatory reasons.

9. Contact

For questions about this Privacy Policy, contact us at
hazelandhalo@outlook.com, or by mail at Room 102, No.40 Chengnan 1st
Street, Hengli Town, Dongguan, Guangdong 523460, China.